Job Search


 
Customer Services
Location: Cyprus,Nicosia
Reference: 1174
Date Posted: 08/08/2017
Customer Support Quality Controller
CareerFinders, on behalf of our client, an Online Company specializing in the gaming industry, we are seeking to recruit a Customer Support Quality Controller for their newly established Call Centre in Nicosia.
Share To: 

Key Duties/Responsibilities:
 
  • Control the quality of services provided by Operators.
  • Monitor telephone conversations.
  • Monitor email and live-chat conversations.
  • Evaluate operators.
  • Maintain reports.

Key Skills/Experience:
 
  • Fluency in written & spoken English and Greek is essential; knowledge of the Turkish language will be considered a significant advantage. 
  • Previous and extensive experience in a Call Centre environment is a must. 
  • Able to stay calm under pressure.
  • Excellent customer communication skills.
  • Proven experience of computers and software applications.
  • Good typing skills.
  • Ability to work in team.
  • Excellent problem-solving capabilities.
  • Punctual, hardworking and reliable.

To apply for this vacancy, please send your CV, along with any covering letter to jobs@careerfinders.com.cy quoting the above job title or alternatively call +357 22 002 285 for more information. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to.
Footer Logo - CareerFinders
 
CareerFinders Location 6th Floor, Athlos Building, 28 Nikis Avenue,
Nicosia, 1086, Cyprus. License 272 
  CareerFinders Telephone +357 22 002285
Follow on Social Media:  CareerFinders on FaceBook   CareerFinders on Twitter   CareerFinders on LinkedIn