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Customer Services
Location: Cyprus,Nicosia
Reference: 1191
Date Posted: 08/08/2017
Outbound Call Centre Officer
CareerFinders, on behalf of our client, an International company, we are seeking to recruit an Outbound Call Centre Officer to join their expanding operations in Nicosia.
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Key Duties /Responsibilities:
 
  • Interacting by phone with the customers to solicit orders for services or goods.
  • Making appointments, collecting information and conducting follow-ups.
  • Describing products and services, responding to questions and obtaining customer information.
  • Developing targeted sales campaigns, which increase sales to the organization from corporate clients.
  • Entering data and maintaining the database of existing or potential clients. 
  • Maintaining records of telephonic communications, interactions, accounts, orders and payments.
     
Key Skills/Qualifications:
 
  • A native level of English is essential for this role (Written & Spoken).
  • Technically confident in working with computer applications. 
  • Fantastic communication skills as well as ability to work well with others.
  • An excellent and professional telephone etiquette.
  • Able to maintain client confidentiality.
  • Any related product knowledge will be considered a significant advantage. 
  • Previous experience in a sales environment is a must, ideally in a call-centre environment. 
  • Experience in call center activities.
 
To apply for this vacancy, please send your CV, along with any covering letter to jobs@careerfinders.com.cy  quoting the above job title or alternatively call +357 22 002 285 for more information. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to.
 
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